E-commerce
Account Management
Services
At Lebenwerk, we specialize in providing comprehensive e-commerce Account Management Services. Our expert team empowers online sellers to manage and grow their presence on major e-commerce platforms including Amazon, Flipkart, Meesho, Myntra, and others.
Whether you’re a new seller launching your products online or an established brand looking to scale, our services are designed to help you optimize performance, boost sales, and enhance visibility across platforms.
E-Commerce
Account Management
Services
At Lebenwerk, we specialize in providing comprehensive E-Commerce Account Management Services. Our expert team empowers online sellers to manage and grow their presence on major e-commerce platforms including Amazon, Flipkart, Meesho, Myntra, and others.
Whether you’re a new seller launching your products online or an established brand looking to scale, our services are designed to help you optimize performance, boost sales, and enhance visibility across platforms.
Key Services Offered
Seller Onboarding (Amazon, Flipkart, Nykaa, Myntra etc) : We provide seamless registration and setup of seller accounts on leading e-commerce platforms such as Amazon, Flipkart, Nykaa, and Myntra. Our service ensures a smooth onboarding experience by handling the complete process, from account creation to activation, while offering full support with the necessary documentation. We assist in compiling and submitting all required business, tax, and legal documents in accordance with each platform’s specific guidelines. Additionally, we ensure full compliance with marketplace policies and regulations, helping sellers avoid delays, rejections, or penalties. This enables sellers to get started quickly and confidently, with a fully verified and compliant account ready for sales.
Product Listing & Catalog Management : We specialize in creating SEO-friendly product listings that enhance visibility and drive conversions. This includes crafting optimized titles, compelling descriptions, and clear, benefit-focused bullet points tailored to both search algorithms and customer preferences. In addition, we provide high-quality product images that meet platform standards and showcase the product effectively. By aligning every element of the listing with search trends and user behavior, we help ensure your products stand out in crowded marketplaces and attract more potential buyers.
Inventory & Order Management :We offer real-time inventory tracking, efficient order processing, and end-to-end logistics coordination to ensure smooth and timely delivery operations. Our system monitors stock levels continuously to prevent overselling or stockouts, while streamlining the order flow from placement to dispatch. We also coordinate with logistics partners to manage pickups, shipping, and delivery schedules, ensuring every order reaches the customer on time. This integrated approach helps maintain customer satisfaction and operational efficiency.
Pricing Optimization and Competitor Analysis : We implement dynamic pricing strategies that leverage real-time competitor benchmarking to help you stay competitive in the market while maximizing profit margins. By continuously analyzing pricing trends, competitor movements, and demand fluctuations, we adjust your product prices intelligently and strategically. This ensures your listings remain attractive to buyers without undercutting profitability. The approach balances competitiveness with smart margin management, allowing for agile responses to market changes and optimized revenue performance.
Sponsored Ads Management (PPC) :We provide expert management of advertising campaigns on Amazon and Flipkart, covering every aspect from strategy to execution. Our services include in-depth keyword research to target high-converting search terms, creation of compelling ad creatives tailored to platform guidelines, and careful budget allocation to maximize ROI. We continuously monitor and analyze campaign performance, making data-driven adjustments to improve visibility, click-through rates, and sales. This comprehensive approach ensures your ads reach the right audience at the right time, driving consistent and measurable growth.
Training Of Handling Returns and Claims : We provide comprehensive training on handling returns and claims to equip sellers with the knowledge and skills needed to manage post-sale issues effectively. The training covers platform-specific return policies, reasons for returns, and how to process them efficiently to minimize losses. It also includes guidance on responding to customer claims, handling damaged or defective product cases, and resolving disputes professionally. Emphasis is placed on maintaining account health, reducing claim-related penalties, and ensuring customer satisfaction through clear communication and timely action.
Monthly Reporting & Analytics : We deliver detailed performance reports that provide a clear view of your business metrics, including sales trends, advertising ROI, and inventory movement. These reports are designed to highlight what’s working and where improvements are needed, offering actionable insights to support strategic decisions. By analyzing key data points regularly, we help you identify growth opportunities, optimize marketing spend, and ensure efficient stock management, all aimed at driving consistent business performance and long-term success.
Key Services Offered by E-Commerce Account Management Companies
Seller Onboarding (Amazon, Flipkart, Nykaa, Myntra etc)
We provide seamless registration and setup of seller accounts on leading e-commerce platforms such as Amazon, Flipkart, Nykaa, and Myntra. Our service ensures a smooth onboarding experience by handling the complete process—from account creation to activation—while offering full support with the necessary documentation. We assist in compiling and submitting all required business, tax, and legal documents in accordance with each platform’s specific guidelines. Additionally, we ensure full compliance with marketplace policies and regulations, helping sellers avoid delays, rejections, or penalties. This enables sellers to get started quickly and confidently, with a fully verified and compliant account ready for sales.
Product Listing & Catalog Management
We specialize in creating SEO-friendly product listings that enhance visibility and drive conversions. This includes crafting optimized titles, compelling descriptions, and clear, benefit-focused bullet points tailored to both search algorithms and customer preferences. In addition, we provide high-quality product images that meet platform standards and showcase the product effectively. By aligning every element of the listing with search trends and user behavior, we help ensure your products stand out in crowded marketplaces and attract more potential buyers.
Inventory & Order Management
We offer real-time inventory tracking, efficient order processing, and end-to-end logistics coordination to ensure smooth and timely delivery operations. Our system monitors stock levels continuously to prevent overselling or stockouts, while streamlining the order flow from placement to dispatch. We also coordinate with logistics partners to manage pickups, shipping, and delivery schedules, ensuring every order reaches the customer on time. This integrated approach helps maintain customer satisfaction and operational efficiency.
Pricing Optimization and Competitor Analysis
We implement dynamic pricing strategies that leverage real-time competitor benchmarking to help you stay competitive in the market while maximizing profit margins. By continuously analyzing pricing trends, competitor movements, and demand fluctuations, we adjust your product prices intelligently and strategically. This ensures your listings remain attractive to buyers without undercutting profitability. The approach balances competitiveness with smart margin management, allowing for agile responses to market changes and optimized revenue performance.
Sponsored Ads Management (PPC)
We provide expert management of advertising campaigns on Amazon and Flipkart, covering every aspect from strategy to execution. Our services include in-depth keyword research to target high-converting search terms, creation of compelling ad creatives tailored to platform guidelines, and careful budget allocation to maximize ROI. We continuously monitor and analyze campaign performance, making data-driven adjustments to improve visibility, click-through rates, and sales. This comprehensive approach ensures your ads reach the right audience at the right time, driving consistent and measurable growth.
Training Of Handling Returns and Claims
We provide comprehensive training on handling returns and claims to equip sellers with the knowledge and skills needed to manage post-sale issues effectively. The training covers platform-specific return policies, reasons for returns, and how to process them efficiently to minimize losses. It also includes guidance on responding to customer claims, handling damaged or defective product cases, and resolving disputes professionally. Emphasis is placed on maintaining account health, reducing claim-related penalties, and ensuring customer satisfaction through clear communication and timely action.
Monthly Reporting & Analytics
We deliver detailed performance reports that provide a clear view of your business metrics, including sales trends, advertising ROI, and inventory movement. These reports are designed to highlight what’s working and where improvements are needed, offering actionable insights to support strategic decisions. By analyzing key data points regularly, we help you identify growth opportunities, optimize marketing spend, and ensure efficient stock management, all aimed at driving consistent business performance and long-term success.
Benefits of Hiring Professional E-commerce
Account Managers
Save Time and Reduce Operational Hassle
Lebenswerk takes care of essential day-to-day operations such as listing updates, and ad management, allowing you to focus on scaling your business. Our team of experts ensures that every order is handled promptly, product listings remain accurate and optimized, and advertising campaigns are continuously monitored and refined for maximum impact. By managing these critical tasks efficiently, we help reduce operational stress, improve overall performance, and free up your time to concentrate on strategy, expansion, and customer engagement.
Increase Product Visibility and Conversions
Lebenswerk helps increase product visibility and drive higher conversions through professionally optimized listings, precision-targeted advertising, and strategic keyword implementation. By enhancing every element of your product presence, from SEO-friendly titles and compelling descriptions to high-quality images and data-driven ad placements, we ensure your listings rank higher in search results and resonate with the right audience. This focused approach not only attracts more buyers but also improves click-through and conversion rates, ultimately boosting sales and strengthening your brand presence across e-commerce platforms.
Advisory on Seller Rating and Reviews
Enhancing response times, delivering seamless customer support, and ensuring consistent quality control are key factors in boosting your seller score and maintaining positive customer feedback. Fast and reliable communication shows buyers that you value their time, while efficient support resolves issues quickly and builds trust. At the same time, strong quality control reduces errors and returns, ensuring a smoother shopping experience. Together, these practices contribute to higher ratings, repeat business, and long-term success as a seller.
Comply with Platform Policies
To avoid account suspensions and penalties, it’s essential to stay informed about marketplace rules, documentation requirements, and seller performance standards. Each online selling platform, such as Amazon, eBay, or Etsy, has specific policies that sellers must follow. These include rules around product listings, shipping practices, customer communication, and return handling. In addition, platforms may require up-to-date business documents (like tax info or product certifications) and regularly monitor your performance metrics, such as order defect rate, late shipment rate, and customer feedback. Failing to meet these expectations can lead to warnings, penalties, or even account suspension. By keeping current with these guidelines and maintaining high standards, you protect your account, build credibility, and ensure long-term success on the platform.
Maximize Profitability Through Data Insights
Detailed reports and analytics provide valuable insights into your business performance, enabling you to make data-driven decisions that boost your return on investment (ROI). These tools help you identify what’s working such as high-performing products, successful marketing campaigns, or efficient fulfillment processes. At the same time, they highlight areas that need improvement, like underperforming listings, high return rates, or low conversion channels. By understanding these trends and patterns, you can allocate your resources more effectively, optimize your pricing and inventory strategies, and fine-tune your customer engagement efforts. In short, analytics turn raw data into actionable intelligence, allowing you to invest smarter, reduce waste, and drive sustained growth.
Platform-Specific Account Services
Amazon Seller Central Services
Buy Box Optimization
Maximize your product visibility and sales potential by increasing your chances of winning the Amazon Buy Box. This service focuses on competitive pricing, fast and reliable fulfillment, and maintaining strong account health metrics such as order defect rate and customer service performance. By aligning with Amazon’s Buy Box algorithm, sellers can significantly boost their conversions and outpace competitors.
A+ Content & Brand Registry
Strengthen your brand presence and build consumer trust through A+ Content, which allows you to add enhanced images, comparison charts, and product narratives to your listings. Coupled with Amazon Brand Registry, you gain access to advanced tools that help protect your brand, report intellectual property violations, and gain control over product detail pages, ultimately improving shopper confidence and driving higher conversion rates.
FBA Setup & Support
Simplify your transition to Fulfillment by Amazon (FBA) with end-to-end setup support. This includes inventory planning, barcode and shipping label creation, warehouse shipment coordination, and FBA compliance guidance. Leveraging Amazon’s fulfillment network not only enhances shipping speed and customer satisfaction but also increases your chances of Buy Box eligibility and Prime badge visibility.
Flipkart Seller Hub Services
Listing Alignment with Flipkart Guidelines
Optimize your product listings to meet Flipkart’s content, image, and category standards, ensuring they are properly structured and fully compliant. This improves listing visibility, prevents rejections or delisting, and enhances customer experience. Proper alignment with platform guidelines also increases the chances of being featured in search results and category pages, ultimately boosting your sales potential.
Campaign Setup (Big Billion Days, etc.)
Plan and execute high-impact promotional strategies tailored to Flipkart’s major sales events like Big Billion Days, Republic Day Sale, and Diwali Fest. This service includes inventory readiness, pricing strategy, promotional offer creation, and ad campaign management. By leveraging Flipkart’s seasonal traffic spikes with targeted campaigns, sellers can maximize visibility, conversions, and revenue during high-demand periods.
Platform-Specific Account Services
Amazon Seller Central Services
Buy Box Optimization
Maximize your product visibility and sales potential by increasing your chances of winning the Amazon Buy Box. This service focuses on competitive pricing, fast and reliable fulfillment, and maintaining strong account health metrics such as order defect rate and customer service performance. By aligning with Amazon’s Buy Box algorithm, sellers can significantly boost their conversions and outpace competitors.
A+ Content & Brand Registry
Strengthen your brand presence and build consumer trust through A+ Content, which allows you to add enhanced images, comparison charts, and product narratives to your listings. Coupled with Amazon Brand Registry, you gain access to advanced tools that help protect your brand, report intellectual property violations, and gain control over product detail pages, ultimately improving shopper confidence and driving higher conversion rates.
FBA Setup & Support
Simplify your transition to Fulfillment by Amazon (FBA) with end-to-end setup support. This includes inventory planning, barcode and shipping label creation, warehouse shipment coordination, and FBA compliance guidance. Leveraging Amazon’s fulfillment network not only enhances shipping speed and customer satisfaction but also increases your chances of Buy Box eligibility and Prime badge visibility.
Flipkart Seller Hub Services
Listing Alignment with Flipkart Guidelines
Optimize your product listings to meet Flipkart’s content, image, and category standards, ensuring they are properly structured and fully compliant. This improves listing visibility, prevents rejections or delisting, and enhances customer experience. Proper alignment with platform guidelines also increases the chances of being featured in search results and category pages, ultimately boosting your sales potential.
Campaign Setup (Big Billion Days, etc.)
Plan and execute high-impact promotional strategies tailored to Flipkart’s major sales events like Big Billion Days, Republic Day Sale, and Diwali Fest. This service includes inventory readiness, pricing strategy, promotional offer creation, and ad campaign management. By leveraging Flipkart’s seasonal traffic spikes with targeted campaigns, sellers can maximize visibility, conversions, and revenue during high-demand periods.
Amazon Seller Central Services
Campaign Setup (Big Billion Days, etc.)
Plan and execute high-impact promotional strategies tailored to Flipkart’s major sales events like Big Billion Days, Republic Day Sale, and Diwali Fest. This service includes inventory readiness, pricing strategy, promotional offer creation, and ad campaign management. By leveraging Flipkart’s seasonal traffic spikes with targeted campaigns, sellers can maximize visibility, conversions, and revenue during high-demand periods.
Listing Alignment with Flipkart Guidelines
Optimize your product listings to meet Flipkart’s content, image, and category standards, ensuring they are properly structured and fully compliant. This improves listing visibility, prevents rejections or delisting, and enhances customer experience. Proper alignment with platform guidelines also increases the chances of being featured in search results and category pages, ultimately boosting your sales potential.
FBA Setup & Support
Simplify your transition to Fulfillment by Amazon (FBA) with end-to-end setup support. This includes inventory planning, barcode and shipping label creation, warehouse shipment coordination, and FBA compliance guidance. Leveraging Amazon’s fulfillment network not only enhances shipping speed and customer satisfaction but also increases your chances of Buy Box eligibility and Prime badge visibility.
Flipkart Seller Hub Services
A+ Content & Brand Registry
Strengthen your brand presence and build consumer trust through A+ Content, which allows you to add enhanced images, comparison charts, and product narratives to your listings. Coupled with Amazon Brand Registry, you gain access to advanced tools that help protect your brand, report intellectual property violations, and gain control over product detail pages, ultimately improving shopper confidence and driving higher conversion rates.
Buy Box Optimization
Maximize your product visibility and sales potential by increasing your chances of winning the Amazon Buy Box. This service focuses on competitive pricing, fast and reliable fulfillment, and maintaining strong account health metrics such as order defect rate and customer service performance. By aligning with Amazon’s Buy Box algorithm, sellers can significantly boost their conversions and outpace competitors.
Our Pricing Models & Packages
Monthly Retainers
Ideal for businesses looking to build long-term partnerships, retainer agreements offer consistent support, strategic growth, and cost predictability. With a retainer, you gain access to a dedicated team that provides ongoing services such as SEO, content creation, digital marketing, and performance monitoring. Instead of handling projects on a one-off basis, retainers ensure regular updates, proactive improvements, and faster response times. This model allows for greater alignment with your business goals, efficient resource allocation, and the flexibility to adapt strategies as your needs evolve, making it a smart investment for sustained digital success.
Performance-Based Pricing
With a pay-for-performance model, you only pay based on the actual results achieved such as leads generated, conversions made, or sales completed. This approach ensures that your investment is directly tied to measurable business outcomes rather than just activities or hours worked. Because the agency’s compensation depends on delivering tangible success, it creates a strong incentive for them to focus on strategies that drive real growth and maximize your return. This alignment of goals fosters transparency, accountability, and a results-driven partnership, making it a cost-effective choice for businesses focused on performance.
One-Time Setup Packages
Ideal for startups or new business initiatives, these fixed-cost packages provide everything you need to get up and running quickly and efficiently. Whether it’s setting up your website, configuring ad accounts, integrating analytics tools, or designing essential branding collateral, these packages cover the foundational elements of your digital presence. By consolidating these critical services into a single, straightforward offering, you get clarity on costs upfront and a fast, hassle-free launch, giving your business a strong start without ongoing commitments.
Custom Solutions for SMEs vs. Enterprises
Tailored offerings to meet the distinct needs of small businesses and large enterprises. Whether you’re scaling up or optimizing, the agency adjusts its approach based on your size, scope, and goals.
FAQ's
What is included in account management services?
Account management typically covers end-to-end operations including Onbaording, Product listing & Cataloging, Pricing & Event Participation, Ad campaigns setup and optimization, Performance tracking, Reporting, Analysis, and strategic growth recommendations. It includes the A+ Content, Brand Store And Mstudio as well
Can I hire someone for only Amazon/Flipkart?
Yes. Most agencies offer platform-specific packages, allowing you to focus only on Amazon, Flipkart, Myntra, Nykaa or any other marketplace relevant to your business. This can be a cost-effective approach if you’re starting small or focusing on a single sales channel.
How much does account management cost?
Pricing Overview
Our pricing varies based on factors such as the scope of work, sales volume, and platforms involved. Here’s a general idea of our charges:
Basic Support: Starting from ₹8,000 to ₹15,000 per month, ideal for essential assistance and routine management.
Full-Service Management: Ranges between ₹20,000 to ₹50,000+ per month, offering comprehensive solutions tailored to your business needs.
Custom Packages: Available based on specific requirements like SKU count, advertising budget, and campaign complexity.
Additional Services
Video Creation: ₹800 onwards per video
Creative Design: ₹350 onwards per creative
Brand Store Setup: ₹7,500 (one-time fee)
Basic Product Listings: ₹200 per SKU
A+ Content Creation: ₹400 per listing
Portals Onboarding: Fee will be depended on basis of type of portals and the category
Performance Marketing: Starting from ₹5000 and will be depended on scope of work
Remotely supervision of Ecommerce Warehouse: Staring from ₹1000 per Month
Social Media Management
Instagram / Facebook Management including Ads: ₹5,000 per month Per Platform
Instagram / Facebook Post Creation: ₹2,000 per set of 5 posts (includes 4 still images and 1 video)
Brand Catalogue / Look Book Creation: ₹400 per page
Do I need this if I sell only a few products?
Yes—especially if you want to ensure proper visibility, timely order handling, and compliance with platform policies. Even with a small catalog, account management helps you stay competitive, optimize listings, and avoid penalties or missed opportunities.